Op-Ed, 616 words

The For-Profit College Scam

Why I support the debt strike against my former employer.


This spring, around 100 indebted college grads came up with a novel strategy for dealing with their crushing debt: They simply weren’t going to pay it.

These students — the so-called “Corinthian 100” — attended schools owned by the now-defunct for-profit education conglomerate Corinthian Colleges.

With over 100 campuses in the United States and Canada, Corinthian’s schools — including Everest and Heald College campuses, among others — offered “career-oriented” degrees in fields such as nursing, business, criminal justice, and information technology.

Since at least 2007, the company has been under investigation by various state and federal agencies for pushing students into high-interest loans and defrauding them with false promises of high-paying careers.

I’m a former corporate finance manager for Corinthian — and I support the debt strikers. I agree with the Debt Collective, a grassroots organization with which I’m affiliated, that the federal government should cancel Corinthian students’ loans.

Most students at for-profit colleges like Corinthian are targeted because of their vulnerable circumstances. They have dire financial needs and, because they’re often the first in their families to attend college, they don’t have the kind of knowledge and experience about college admissions that wealthier students do.

They’re lured in by salespeople disguised as helpful admissions officials, who offer students a convenient schedule — along with empty promises of higher earnings and a better life. What students get instead is a lifetime of debt and a worthless degree.

Everest College

D Coetzee/Flickr

Before Corinthian outsourced my job to another company in 2012, I helped develop some of those recruitment techniques. I know firsthand that the industry is designed to desensitize employees to the human cost of what they’re doing.

Through high-pressure micromanagement tactics — such as evaluating employee performance based on the number of students recruited — Corinthian employees were encouraged to hide facts about the school that would have turned prospective students away.

Once a student signs the enrollment agreement, he or she is basically reduced to a student ID number in the minds of campus leaders and corporate executives.

Does this number come with grant funding? How many loan dollars does this number represent, and how much profit?

That’s the kind of information management demands from admissions representatives and financial aid administrators on a weekly basis. The needs of the student are thrown out the window.

When students become nothing but a number, it’s easier to take advantage of them.

Tens of billions in federal student aid has flowed into for-profit college coffers and into investor pockets over the last two decades. It’s the students who are left on the hook.

As a result of this relentless drive for profit, Corinthian students ended up borrowing more than they intended and often misunderstood the amount they would owe after graduation. That’s no accident: The process was designed to be easily misunderstood.

The federal government and state authorities have investigated for-profit colleges for years.

Earlier this year, the Department of Education helped Corinthian sell some of its failing schools, preventing some currently enrolled students from getting a debt discharge. When student debt strikers brought the issue to national attention, Corinthian was forced to shut down its remaining campuses.

So far, the Department of Education has failed to give defrauded students the relief they deserve. Instead, these colleges’ manipulative tactics have left hundreds of thousands of people buried in debt for worthless degrees.

This predatory system takes a toll on employees as well as students. The relentless demand to meet recruitment targets resulted in anxiety-related health problems for many of my former coworkers.

I commend the Corinthian 100 for fighting back. I hope other current and former Corinthian employees will take inspiration from them and come forward to tell the truth about the for-profit college scam.

Dawn Lueck is a an organizer with the Debt Collective and a former corporate finance manager for Corinthian Colleges.
Distributed by OtherWords.org

  • jds

    Congrats on your decision to shine a light on a former standard bearer for the “call center college” industry. I quit employment for a firm about a year ago that sent thousands of telephone appt. “Leads” to admission advisors for the everest schools, as well as countless other schools, and continues to do so to this day. Many of us quit, many stay drinking the kool-aid and taking the financial perks that this morally bankrupt outfit provides. What amazes me that people still think everest survived on billboards and bad tv ads. The number of phoners that set appts for their admission advisors was and is mindboggling. I am going to look in to joining the debt collective. Again, thanks for doing the right thing.

  • Laura LeVine

    If you knew what the school was doing didn’t you say something? Why aren’t you as guilty as them? You worked for them and afraid do lose your job but weren’t going to say anything, just sit back and watch what the school was doing to the students. And then what had a change of heart all the sudden?

    • Dawn Thompson

      Dawn is a part of Everest Avengers and she is on our side. She was most likely afraid of speaking up because like many other employees, had families to take care of. Give her a break. She’s one of the most caring people I’ve ever met, at least she got out!!! You don’t know her story, so please don’t attack her.